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	<title>Innovative Conflict Resolution</title>
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	<link>http://icresolution.com</link>
	<description>Mediator and Conflict Coach</description>
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		<title>What we knew: Carrot &amp; Stick motivation doesn&#8217;t work!</title>
		<link>http://icresolution.com/what-we-knew-carrot-stick-motivation-doesnt-work/</link>
		<comments>http://icresolution.com/what-we-knew-carrot-stick-motivation-doesnt-work/#comments</comments>
		<pubDate>Tue, 31 Aug 2010 16:08:39 +0000</pubDate>
		<dc:creator>Alden</dc:creator>
				<category><![CDATA[Leadership]]></category>
		<category><![CDATA[daniel pink]]></category>
		<category><![CDATA[intrinsic]]></category>
		<category><![CDATA[leadership]]></category>
		<category><![CDATA[motivation]]></category>
		<category><![CDATA[success]]></category>
		<category><![CDATA[TED]]></category>
		<category><![CDATA[youtube]]></category>

		<guid isPermaLink="false">http://icresolution.com/?p=406</guid>
		<description><![CDATA[Most of us who have worked for someone else, especially in a large corporate setting, already know that extrinsic motivators, like bonuses or other rewards, don&#8217;t work. These are attempts to create a Darwinian, survival-of-the-fittest environment, the theory being that people will do their best to try to reach the carrot dangled in front of [...]]]></description>
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		<slash:comments>0</slash:comments>
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		<item>
		<title>Demotivation and Management vs Leadership</title>
		<link>http://icresolution.com/demotivation-and-management-vs-leadership/</link>
		<comments>http://icresolution.com/demotivation-and-management-vs-leadership/#comments</comments>
		<pubDate>Tue, 10 Aug 2010 16:23:30 +0000</pubDate>
		<dc:creator>Alden</dc:creator>
				<category><![CDATA[Leadership]]></category>
		<category><![CDATA[comlab]]></category>
		<category><![CDATA[conflict]]></category>
		<category><![CDATA[Conflict Coaching]]></category>
		<category><![CDATA[demotivation]]></category>
		<category><![CDATA[lead]]></category>
		<category><![CDATA[leadership]]></category>
		<category><![CDATA[manage]]></category>
		<category><![CDATA[management]]></category>
		<category><![CDATA[supervise]]></category>

		<guid isPermaLink="false">http://icresolution.com/?p=402</guid>
		<description><![CDATA[A post on ComLab India today begins Demotivation is contagious: even one demotivated employee who constantly cribs about work or other undesirable factors can quickly work on demotivating others too. Organizations are prone to the dangers of demotivation at all times. However, it’s important to be aware of it and to recognize and tackle it [...]]]></description>
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		<slash:comments>0</slash:comments>
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		<item>
		<title>What can we learn from the Gulf oil spill?</title>
		<link>http://icresolution.com/what-can-we-learn-from-the-gulf-oil-spill/</link>
		<comments>http://icresolution.com/what-can-we-learn-from-the-gulf-oil-spill/#comments</comments>
		<pubDate>Sat, 19 Jun 2010 20:12:58 +0000</pubDate>
		<dc:creator>Alden</dc:creator>
				<category><![CDATA[Conflict Coaching]]></category>
		<category><![CDATA[Mediation]]></category>
		<category><![CDATA[BP]]></category>
		<category><![CDATA[conflict]]></category>
		<category><![CDATA[gulf]]></category>
		<category><![CDATA[management]]></category>
		<category><![CDATA[oil]]></category>
		<category><![CDATA[politics]]></category>
		<category><![CDATA[problem-solving]]></category>
		<category><![CDATA[resolution]]></category>

		<guid isPermaLink="false">http://icresolution.com/?p=395</guid>
		<description><![CDATA[This week has been very interesting, between President Obama&#8217;s comments and Congress &#8220;grilling&#8221; BP CEO Tony Hayward over the Gulf oil disaster.  I don&#8217;t intend to get political here at all, but comment on the situation from a conflict management perspective.  An excellent summary of the situation comes from MSNBC&#8217;s H. Josef Hebert, whose column [...]]]></description>
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		<slash:comments>2</slash:comments>
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		<title>How To Negotiate Insurance Claims</title>
		<link>http://icresolution.com/how-to-negotiate-an-insurance-claims/</link>
		<comments>http://icresolution.com/how-to-negotiate-an-insurance-claims/#comments</comments>
		<pubDate>Wed, 09 Jun 2010 19:19:01 +0000</pubDate>
		<dc:creator>Alden</dc:creator>
				<category><![CDATA[How to Negotiate an Insurance Claim]]></category>
		<category><![CDATA[Negotiation]]></category>
		<category><![CDATA[adjuster]]></category>
		<category><![CDATA[claim]]></category>
		<category><![CDATA[how to]]></category>
		<category><![CDATA[injury]]></category>
		<category><![CDATA[insurance]]></category>
		<category><![CDATA[mediate]]></category>
		<category><![CDATA[negotiate]]></category>
		<category><![CDATA[personal]]></category>
		<category><![CDATA[resolve]]></category>

		<guid isPermaLink="false">http://icresolution.com/?p=391</guid>
		<description><![CDATA[Dealing with a large insurance company is a classic David vs. Goliath scenario, and is probably almost as intimidating as dealing with the IRS.  Most people have very negative feelings about insurance companies (including many of the people who work for them); they are too big, too powerful, and have too much money. You, on [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>How Thinking Styles Affect Communication</title>
		<link>http://icresolution.com/how-thinking-styles-affect-communication/</link>
		<comments>http://icresolution.com/how-thinking-styles-affect-communication/#comments</comments>
		<pubDate>Wed, 26 May 2010 19:17:09 +0000</pubDate>
		<dc:creator>Alden</dc:creator>
				<category><![CDATA[Conflict Coaching]]></category>
		<category><![CDATA[communication]]></category>
		<category><![CDATA[conflict]]></category>
		<category><![CDATA[processing]]></category>
		<category><![CDATA[styles]]></category>
		<category><![CDATA[thinking]]></category>

		<guid isPermaLink="false">http://icresolution.com/?p=385</guid>
		<description><![CDATA[Each of us is a unique individual, with differences in background, education, religion, and so on, that impact how we communicate. As good communicators, we do our best to make the information accessible to the other person so they can interpret it as close to our intended meaning as possible. The proper exchange of information [...]]]></description>
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		<slash:comments>1</slash:comments>
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		<item>
		<title>The Cost of Undetected Conflict</title>
		<link>http://icresolution.com/the-cost-of-conflict/</link>
		<comments>http://icresolution.com/the-cost-of-conflict/#comments</comments>
		<pubDate>Tue, 27 Apr 2010 01:49:28 +0000</pubDate>
		<dc:creator>Alden</dc:creator>
				<category><![CDATA[Conflict Coaching]]></category>
		<category><![CDATA[benefits]]></category>
		<category><![CDATA[business]]></category>
		<category><![CDATA[conflict]]></category>
		<category><![CDATA[costs]]></category>
		<category><![CDATA[disagreement]]></category>
		<category><![CDATA[frustration]]></category>
		<category><![CDATA[hidden]]></category>
		<category><![CDATA[training]]></category>

		<guid isPermaLink="false">http://icresolution.com/?p=369</guid>
		<description><![CDATA[Conflict&#8212;that is, conflict which is unrecognized or ignored&#8212;is costly; in fact, it could be robbing you blind. When many people talk about the costs of conflict, they mention things like lawyers, court costs, and time lost in meetings, and they are right; a rather small court case can involve costs running into six figures, and [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Managing Conflict for Church Boards and Committees</title>
		<link>http://icresolution.com/managing-conflict-for-church-boards-and-committees/</link>
		<comments>http://icresolution.com/managing-conflict-for-church-boards-and-committees/#comments</comments>
		<pubDate>Sun, 14 Mar 2010 00:08:39 +0000</pubDate>
		<dc:creator>Alden</dc:creator>
				<category><![CDATA[Churches and other Non-Profit Groups]]></category>
		<category><![CDATA[Conflict Coaching]]></category>
		<category><![CDATA[boards]]></category>
		<category><![CDATA[church]]></category>
		<category><![CDATA[committees]]></category>
		<category><![CDATA[conflict]]></category>
		<category><![CDATA[managing]]></category>

		<guid isPermaLink="false">http://icresolution.com/?p=356</guid>
		<description><![CDATA[The first step in avoiding problem conflicts and building better relationships is to understand that people have very different responses to disagreements, and that some of these conflict styles clash quite dramatically.  Some styles seem to work well together, but in the long run are quite problematic.  If you have to choose between the two [...]]]></description>
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		<slash:comments>1</slash:comments>
		</item>
		<item>
		<title>More Advice on mediating insurance claims</title>
		<link>http://icresolution.com/more-advice-on-mediating-insurance-claims/</link>
		<comments>http://icresolution.com/more-advice-on-mediating-insurance-claims/#comments</comments>
		<pubDate>Sat, 20 Feb 2010 21:40:11 +0000</pubDate>
		<dc:creator>Alden</dc:creator>
				<category><![CDATA[How to Negotiate an Insurance Claim]]></category>
		<category><![CDATA[Negotiation]]></category>
		<category><![CDATA[attorney]]></category>
		<category><![CDATA[claim]]></category>
		<category><![CDATA[insurance]]></category>
		<category><![CDATA[mediate]]></category>
		<category><![CDATA[settle it now]]></category>
		<category><![CDATA[value]]></category>

		<guid isPermaLink="false">http://icresolution.com/?p=359</guid>
		<description><![CDATA[From Settle It Now: How Attorneys Value Your Claim &#8230;]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Conflict on Church Boards?  It&#8217;s a good thing!</title>
		<link>http://icresolution.com/conflict-on-church-boards-its-a-good-thing/</link>
		<comments>http://icresolution.com/conflict-on-church-boards-its-a-good-thing/#comments</comments>
		<pubDate>Thu, 18 Feb 2010 00:05:30 +0000</pubDate>
		<dc:creator>Alden</dc:creator>
				<category><![CDATA[Churches and other Non-Profit Groups]]></category>
		<category><![CDATA[Conflict Coaching]]></category>
		<category><![CDATA[boards]]></category>
		<category><![CDATA[church]]></category>
		<category><![CDATA[communication]]></category>
		<category><![CDATA[conflict]]></category>

		<guid isPermaLink="false">http://icresolution.com/?p=331</guid>
		<description><![CDATA[In my experience, there are two general categories of church boards:  The first type is essentially democratic; board members are nominated and voted on by the congregation, and they serve for a specified term.  The second is where the members are hand-picked, either by the Pastor or through a process involving the existing board.  I [...]]]></description>
		<wfw:commentRss>http://icresolution.com/conflict-on-church-boards-its-a-good-thing/feed/</wfw:commentRss>
		<slash:comments>1</slash:comments>
		</item>
		<item>
		<title>Obama on the Importance of Conflict</title>
		<link>http://icresolution.com/obama-on-the-importance-of-conflict/</link>
		<comments>http://icresolution.com/obama-on-the-importance-of-conflict/#comments</comments>
		<pubDate>Fri, 29 Jan 2010 22:50:08 +0000</pubDate>
		<dc:creator>Alden</dc:creator>
				<category><![CDATA[Conflict Coaching]]></category>
		<category><![CDATA[conflict]]></category>
		<category><![CDATA[democracy]]></category>
		<category><![CDATA[Kraybill]]></category>
		<category><![CDATA[Obama]]></category>
		<category><![CDATA[President]]></category>
		<category><![CDATA[Republican]]></category>
		<category><![CDATA[speech]]></category>

		<guid isPermaLink="false">http://icresolution.com/?p=334</guid>
		<description><![CDATA[I often write about the benefits of conflict, and how avoiding or resolving conflict may not be as important as benefiting from it.  In looking at conflict, we find that it is not just an unfortunate situation we need to make the best of, but rather, it is essential.  As well-known mediator Ron Kraybill has [...]]]></description>
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		<slash:comments>2</slash:comments>
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